Customer Service


General Policies

We ship within 1 day from the time your order is received. Orders received after 2:00pm EST will be shipped the next business day.
Food items may be substituted depending on availability and seasonal restrictions. Items of greater or equal value will be substituted.
Our customers come first. We stand behind the quality and presentation of our products -- 100% guaranteed!



Shipping Policies

We offer the following shipping methods and delivery times:

Standard:

Standard Ground

Express:

Second Day Air

Overnite:

Next Day Air

Shipping Charges

 Order Value 

Shipping Charges

  Standard 

  Express 

  Overnite 

below $0.00 

$7.95 

$22.90 

$26.90 

from $0.00 to 19.99 

$7.95 

$22.90 

$26.90 

from $20.00 to 29.99 

$8.95 

$23.90 

$27.90 

from $30.00 to 39.99 

$10.95 

$25.90 

$29.90 

from $40.00 to 49.99 

$13.95 

$28.90 

$32.90 

from $50.00 to 59.99 

$15.95 

$29.90 

$33.90 

from $60.00 to 69.99 

$16.95 

$30.90 

$34.90 

from $70.00 to 84.99 

$18.95 

$33.90 

$37.90 

from $85.00 to 99.99 

$19.95 

$34.90 

$38.90 

from $100.00 to 124.99 

$26.95 

$39.90 

$43.90 

from $125.00 to 199.99 

$29.95 

$42.90 

$46.90 

$200.00 and more  

18.00%  

quote  

quote  

 

» For shipments to Alaska, Hawaii and Puerto Rico an additional $10.00 freight surcharge per order will be added to the above charges.
 

» We presently cannot accept orders for shipment outside of the United States.



Gift Boxing/Wrapping and Cards

Please note that Gift Boxing/Gift Wrapping is available on selected items for a charge $0.00 per item.

  • One gift card per order is available free of charge.



    • Taxes

    We collect state sales tax when the shipping address is in one of the following states:

     

    State

    Rate

          

    CT

    6%

    For shipping within CT, 6% CT. sales tax is applicable on the following:

    • Spa/stress reliever gifts
    • Non-food gifts
    • Time Capsule food and gift tins



    Credit Cards Accepted

    Please note that we accept American Express,  Diners Club,  Discover,  Mastercard,  Visa.



    Return Policies

    Refund and Return Policy (for Non-Perishable Items)

    If you are not satisfied with your gift, perishable or non-perishable, for any reason, please contact us within 30 days of the purchase. If the gift is unsatisfactory, you will receive a full refund.

    We only accept physical returns for non-perishable items. For non-perishable item you would like to return, please call or e-mail us. We will send to you a recall shipping label within 7 business days. Simply re-box the item being returned and affix the label to the outside of the package. Please make sure the box is securely wrapped.

    You may then call the carrier to pick up the package. There is no shipping charge to you for the return package. Giftcorp will cover the cost. A credit will be issued to the sender's credit card within 30 days of receipt and inspection of the item.



    Store Privacy Policies

    Your Privacy Rights
    We appreciate the trust you place in Giftcorp, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on September 15, 2006, describes the information we collect and how we use it. Review our Privacy Policy

    We always welcome your questions and feedback. For privacy-related issues, please contact us at:

    Giftcorp, Inc. 60 Prestige Park Rd., East Hartford, CT 06108
    Phone: 800-440-2131

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